Intake Coordinator - Start in Behavioral Health (On-site)

Banyan Treatment Center; Pennsylvania; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Vision and dental insurance

401(k) with employer match

Paid time off and holidays

Wellness incentives

Job summary

Banyan Treatment Centers in Langhorne, PA is seeking a detail-oriented Intake Coordinator to join our team on-site. You will guide patients through admissions with professionalism, ensuring a smooth transition into Banyan's care.

The role reports to the Clinical Director and offers full-time, Monday–Friday hours at an on-site location. Prior experience in behavioral health and familiarity with KIPU and Salesforce are preferred.

Qualifications

• Associate degree in Social Work, Psychology or related human services field.
• 1-2 years of experience in behavioral or mental health treatment, preferred.
• Experience with detox level of care, preferred.
• Familiarity with KIPU and Salesforce systems, preferred.

Responsibilities

• Monitor Salesforce for pending admissions and take necessary action.
• Create and manage potential admission files in Kipu, ensuring accurate entry of required information.
• Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification.
• Collect and verify patient information, secure necessary signatures, and process out-of-pocket payments.
• Assist in gathering consents, identification, and financial documents required for admission.
• Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols.
• Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details.
• Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process.
• Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment.

Skills

Customer service

Communication

Attention to detail

Education

Associate degree in Social Work, Psychology or related human services field

Tools

KIPU

Salesforce

Job description

Banyan Treatment Centers in Langhorne, PA is seeking a detail-oriented Intake Coordinator to join our team on-site. You will guide patients through admissions with professionalism, ensuring a smooth transition into Banyan's care.

The role reports to the Clinical Director and offers full-time, Monday–Friday hours at an on-site location. Prior experience in behavioral health and familiarity with KIPU and Salesforce are preferred.