Full-Time Behavioral Health Intake Coordinator — On-Site

Banyan-Treatment-Centers-; Gulf Breeze (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401(k) with employer match

Paid time off

Job summary

Banyan Treatment Centers in Gulf Breeze, FL, seeks an Intake Coordinator to guide admissions with empathy and professionalism. You’ll ensure a smooth intake process, verify documents, and support patients from arrival through transition into care.

As the first point of contact, you’ll use Salesforce and KIPU to manage admissions, coordinate with clinical staff, and maintain accurate records in a fast-paced behavioral health setting.

Qualifications

• Associate degree in Social Work, Psychology or related human services field.
• 1-2 years of experience in behavioral or mental health treatment preferred.
• Experience working with patients at a detox level of care preferred.
• Familiarity with KIPU and Salesforce systems preferred.

Responsibilities

• Monitor Salesforce for pending admissions and take necessary action.
• Create and manage potential admission files in Kipu, ensuring accurate entry of required information.
• Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification.
• Collect and verify patient information, secure signatures, and process out-of-pocket payments.
• Assist in gathering consents, identification, and financial documents required for admission.
• Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols.
• Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details.
• Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process.
• Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment.

Skills

Customer service

Communication

Team collaboration

Education

Associate degree in Social Work, Psychology or related human services

Tools

KIPU

Salesforce

Job description

Banyan Treatment Centers in Gulf Breeze, FL, seeks an Intake Coordinator to guide admissions with empathy and professionalism. You’ll ensure a smooth intake process, verify documents, and support patients from arrival through transition into care.

As the first point of contact, you’ll use Salesforce and KIPU to manage admissions, coordinate with clinical staff, and maintain accurate records in a fast-paced behavioral health setting.