Intake Coordinator - On-site Behavioral Health Support

Banyan Treatment Center; Gulf Breeze (FL); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Banyan Treatment Centers in Gulf Breeze, FL is seeking an Intake Coordinator to join our on-site team. You will be the first point of contact for individuals entering our facility, guiding them through the admission process with professionalism and empathy.

Responsibilities include managing admissions files in KIPU, monitoring Salesforce, verifying documents and insurance, and collaborating with clinical staff to ensure a smooth intake experience.

Qualifications

• Customer service and communication skills are essential.
• Experience with intake processes preferred.
• Ability to guide clients through admission with professionalism.

Responsabilités

• Monitor Salesforce for pending admissions and take necessary action.
• Create and manage potential admission files in Kipu, ensuring accurate entry of required information.
• Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification.
• Collect and verify patient information, secure signatures, and process out-of-pocket payments.
• Assist in gathering consents, identification, and financial documents required for admission.
• Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols.
• Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details.
• Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process.
• Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment.

Connaissances

Customer service

Communication

Intake coordination

Formation

Associate degree in Social Work, Psychology or related human services field

Outils

Salesforce

Kipu

Description du poste

Banyan Treatment Centers in Gulf Breeze, FL is seeking an Intake Coordinator to join our on-site team. You will be the first point of contact for individuals entering our facility, guiding them through the admission process with professionalism and empathy.

Responsibilities include managing admissions files in KIPU, monitoring Salesforce, verifying documents and insurance, and collaborating with clinical staff to ensure a smooth intake experience.