Behavioral Health Front Office & Scheduling Coordinator

Rimrock Trails Treatment Services; Redmond (OR); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Flexible spending account

Life insurance

10 paid holidays

Paid vacation (PTO accrual)

Sick leave accrual

Paid wellness days

Job summary

Rimrock Trails Treatment Services seeks an Outpatient Front Office Coordinator to ensure smooth operations, handle intake, scheduling, and insurance coordination, while supporting the clinical team with administrative tasks.

The role requires a high school diploma and at least two years in an administrative/office support capacity, with strong EMR and billing systems knowledge. This on-site position offers comprehensive benefits and a collaborative work environment.

Qualifications

• High school diploma plus two years of admin or office coordinator experience.
• Experience with enrollment, intake, scheduling and insurance benefits is preferred.

Responsibilities

• Coordinate intake forms with clients and families.
• Review forms and ensure proper paperwork is completed.
• Verify insurance benefits prior to client appointments.
• Maintain clinician schedules and send appointment reminders.
• Collect co-pays and follow up on missed payments.
• Maintain EMR and billing software knowledge.
• Oversee office operations and supply inventory.

Skills

Administrative support

Office coordination

Customer service

Data entry

Education

High school diploma

Tools

EMR software

Billing software

Co-pay software

Phone system

Job description

Rimrock Trails Treatment Services seeks an Outpatient Front Office Coordinator to ensure smooth operations, handle intake, scheduling, and insurance coordination, while supporting the clinical team with administrative tasks.

The role requires a high school diploma and at least two years in an administrative/office support capacity, with strong EMR and billing systems knowledge. This on-site position offers comprehensive benefits and a collaborative work environment.