Outpatient Front Desk & Admin Coordinator

Socket.dev; Redmond (OR); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Flexible spending account

Life insurance

Paid holidays

Paid vacation

Job summary

Rimrock Trails in Redmond, OR, seeks an Outpatient Front Office Coordinator to keep operations running smoothly onsite. The role provides administrative and technical support to the operations team, handling client communications, scheduling, billing, and EMR tasks.

The position offers a 34-hour full-time schedule with a base pay of $27.25/hr, benefits, and a strong focus on behavioral health access and coordination within Outpatient Clinical Services.

Qualifications

• High school degree plus two years’ experience as an administrative assistant, office coordinator, office assistant, office manager, client services or similar position.

Responsibilities

• Communicate effectively with a diverse group of clients pertaining to behavioral health access, insurance benefits, clinician appointments, and other program offerings.
• Aid with OHP enrollment and benefits navigation
• Provide intake coordination services by reviewing forms with clients and families, ensuring proper paperwork is completed.
• Scrub charts daily to obtain missing pertinent chart information.
• Collect co-pays and follow up on missed payments, ensure financial packets are completed, assist clients with paperwork questions.
• Assist with maintenance of clinician schedules, including reminders and rescheduling.
• Verify insurance benefits prior to client appointments.
• Generate weekly verification of benefit reports and follow up on errors.
• Maintain multiline phone systems and forward calls to contacts.
• Maintain knowledge of EMR software, including billing/Co-pay software.
• Oversee daily office/facility maintenance and supply inventory.
• Assist with requests from the Operations Supervisor and/or Director.
• Maintain office equipment functionality.
• Distribute mail and develop filing system.
• Support treatment by keeping lab supplies in stock and coordinating UA pickups.
• Assist with office policies and procedures as needed.
• Maintain contact lists and schedules; cover shifts when required.
• Flex schedule to support all shifts and staff.
• All other duties as assigned.

Skills

Administrative experience

Office coordination

Client services

Education

High school diploma

Tools

EMR software

Job description

Rimrock Trails in Redmond, OR, seeks an Outpatient Front Office Coordinator to keep operations running smoothly onsite. The role provides administrative and technical support to the operations team, handling client communications, scheduling, billing, and EMR tasks.

The position offers a 34-hour full-time schedule with a base pay of $27.25/hr, benefits, and a strong focus on behavioral health access and coordination within Outpatient Clinical Services.