Behavioral Health Front Desk Specialist

Kaniksu Community Health; Sandpoint (ID); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Education assistance

In-house health services

On-site childcare

Job summary

Kaniksu Community Health in Sandpoint, Idaho offers a Front Office Receptionist - Behavioral Health role to deliver excellent patient experiences in a fast-paced clinic.

You will manage scheduling, check-in/out, collect demographic and payment information, and maintain a clean, efficient front desk while ensuring HIPAA compliance and data accuracy in NextGen EHR. This full-time, on-site position supports a patient-centered approach to care and team collaboration.

Qualifications

• High school diploma or GED or equivalent.
• Experience in medical office administration preferred.
• Excellent oral and written communication skills.
• Ability to maintain confidentiality and HIPAA compliance.
• Keyboarding at 35+ WPM.
• Fluency with word processing.
• Ability to work with minimal supervision.
• Strong time management and critical thinking.
• Professionalism with patients and staff.

Responsibilities

• Manage appointment scheduling for providers with accuracy per protocol.
• Handle patient check-in and check-out; collect demographics and payments.
• Verify insurance and payment information; confirm reminders.
• Maintain waiting areas and cleanliness.
• Ensure HIPAA compliance and data privacy.
• Coordinate with care teams to support patient flow.

Skills

Communication skills

Typing 35 WPM

Word processing

Confidentiality/HIPAA

Education

High school diploma or GED

Tools

NextGen EHR

Scheduling software

Job description

Kaniksu Community Health in Sandpoint, Idaho offers a Front Office Receptionist - Behavioral Health role to deliver excellent patient experiences in a fast-paced clinic.

You will manage scheduling, check-in/out, collect demographic and payment information, and maintain a clean, efficient front desk while ensuring HIPAA compliance and data accuracy in NextGen EHR. This full-time, on-site position supports a patient-centered approach to care and team collaboration.