Patient Experience Front Desk - Multi-Clinic Coordinator

Kchnorthidaho; Sandpoint (ID); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Education assistance

401K employer match

On-site childcare

Healthcare benefits

Job summary

Kaniksu Community Health in Idaho is seeking a Front Office Receptionist to deliver excellent patient service in a fast-paced, multi-clinic setting. You will manage check-ins/outs, scheduling, and communications with patients while supporting care teams.

Ideal candidates have a high school diploma or GED, medical office experience, and strong HIPAA compliance, with bilingual Spanish/English desirable. This is a full-time role with a family-oriented workplace and opportunities for growth.

Qualifications

• High school diploma or GED required; related degree preferred.
• Experience in a medical front office is preferred.
• HIPAA compliance experience is required or highly regarded.
• 1–3 years of leadership experience preferred.
• Ability to submit electronic pre-authorizations required by Medicaid.

Responsibilities

• Manage patient check-in and check-out processes.
• Coordinate scheduling and ensure accurate appointment times.
• Assist patients and care teams to ensure a smooth patient experience.
• Maintain waiting area and station cleanliness; monitor room temperature.

Skills

Customer service

HIPAA compliance

Team player

Time management

Communication skills

Bilingual: Spanish/English

Education

High school diploma or GED

Related discipline degree (preferred)

Tools

NextGen practice management system

Billing systems knowledge

Job description

Kaniksu Community Health in Idaho is seeking a Front Office Receptionist to deliver excellent patient service in a fast-paced, multi-clinic setting. You will manage check-ins/outs, scheduling, and communications with patients while supporting care teams.

Ideal candidates have a high school diploma or GED, medical office experience, and strong HIPAA compliance, with bilingual Spanish/English desirable. This is a full-time role with a family-oriented workplace and opportunities for growth.