Patient Services Front Desk – Behavioral Health

Kchnorthidaho; Sandpoint (ID); Ibrido; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Education assistance

On-site healthcare services

On-site childcare

Descrizione del lavoro

Kaniksu Community Health in Idaho seeks a Front Office Receptionist for Behavioral Health to ensure an excellent patient experience. You will handle check-ins, scheduling, and administrative tasks in a fast-paced, team-driven environment.

The role emphasizes strong communication, confidentiality, and professionalism, with opportunities for growth within a community-focused health center offering integrated services.

Competenze

• High school diploma or GED required.
• Experience in Medical office administration preferred.
• Excellent oral and written communication skills.
• Ability to maintain confidentiality and HIPAA compliance.
• Keyboarding at 35+ WPM preferred.
• Fluency in word processing.
• Ability to work with minimal supervision.
• Strong time management and critical thinking.
• Tact and graciousness with the public.

Mansioni

• Maintain policies, objectives, quality assurance and safety standards in the department.
• Provide appointment scheduling for Providers and manage time per protocols.
• Complete patient check-in including demographics, insurance and payments.
• Send reminder calls for next-day appointments and check NextGen for alerts.
• Complete patient check-out and schedule follow-ups as needed.
• Keep waiting areas and restrooms clean and organized.

Conoscenze

Oral and written communication

Typing 35+ WPM

Word processing

Independent work

Time management

Critical thinking

Professionalism with patients

NextGen EHR

Formazione

High school diploma or GED

Strumenti

NextGen EHR

Descrizione del lavoro

Kaniksu Community Health in Idaho seeks a Front Office Receptionist for Behavioral Health to ensure an excellent patient experience. You will handle check-ins, scheduling, and administrative tasks in a fast-paced, team-driven environment.

The role emphasizes strong communication, confidentiality, and professionalism, with opportunities for growth within a community-focused health center offering integrated services.