Pediatrics Front Desk Specialist – Patient-Centered Care

Kchnorthidaho; Sandpoint (ID); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life ins.

Education Assistance and Guided Career

4% 401K employer match

In-house medical, dental, or BH health

On-site childcare at KCH Kid’s Club

Job summary

Kaniksu Community Health in Idaho is hiring a Front Office Receptionist for Pediatrics to create a welcoming, organized patient experience. You will support families, manage patient flow, verify demographics, and handle payments while keeping EHR data accurate and up to date.

The role emphasizes friendly service, strong communication, attention to detail, and the ability to work in a fast-paced healthcare setting. Training includes HIPAA and patient-centered care principles.

Qualifications

• High school diploma or GED or equivalent.
• Healthcare reception experience preferred.
• Experience with AthenaOne or another electronic health record (EHR) system preferred.

Responsibilities

• Provide friendly, professional customer service to children and families on arrival.
• Schedule patient visits according to protocols and ensure accurate appointment times.
• Verify and update patient demographics, review insurance information, and collect payments.
• Make reminder calls and review patient records for alerts or information needing attention.
• Enter and maintain patient information in the electronic health record (EHR) system.
• Keep the waiting room and front office organized and welcoming.
• Follow HIPAA confidentiality requirements and safety guidelines.
• Collaborate with colleagues to support a patient-centered healthcare experience.

Skills

Customer service

Communication skills

Attention to detail

Time management

Education

High school diploma or GED

Tools

AthenaOne EHR

Job description

Kaniksu Community Health in Idaho is hiring a Front Office Receptionist for Pediatrics to create a welcoming, organized patient experience. You will support families, manage patient flow, verify demographics, and handle payments while keeping EHR data accurate and up to date.

The role emphasizes friendly service, strong communication, attention to detail, and the ability to work in a fast-paced healthcare setting. Training includes HIPAA and patient-centered care principles.