Behavioral Health Front Desk & Scheduling Specialist

Evergreen Health; Jamestown (NY); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision coverage

Paid Time Off (4 weeks)

403b with company match

Paid lunch breaks

Job summary

Evergreen Health in Jamestown, NY is seeking a Patient Services Representative to provide reception, clerical and organizational support for the Center for Behavioral Health.

The role handles patient check-in/out in EMR, schedules appointments, verifies demographics, and coordinates referrals with a patient-focused approach.

Qualifications include a high school diploma or GED; excellent communication; EMR experience and strong computer skills; bilingual English/Spanish preferred.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communication; professional demeanor.
• Experience with EMR and medical terminology preferred.
• Bilingual English/Spanish highly preferred.
• Attention to detail and computer proficiency.

Responsibilities

• Receptionist duties for Behavioral Health, greeting patients.
• Schedule patients and manage appointments.
• Check in/out using EMR, verify demographics.
• Process referrals and identify co-managed patients.
• Screen visitors and route calls within the practice.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

HS Diploma or GED

Tools

EMR systems

Insurance verification

Job description

Evergreen Health in Jamestown, NY is seeking a Patient Services Representative to provide reception, clerical and organizational support for the Center for Behavioral Health.

The role handles patient check-in/out in EMR, schedules appointments, verifies demographics, and coordinates referrals with a patient-focused approach.

Qualifications include a high school diploma or GED; excellent communication; EMR experience and strong computer skills; bilingual English/Spanish preferred.