Behavioral Health Front Desk & Admin Associate

Advantage Behavioral Health Systems; Monroe (GA); On-site; USD 28,000 - 42,000; Full time

Job summary

Advantage Behavioral Health Systems seeks a diligent Program Associate to perform routine clerical duties in a fast-paced behavioral health outpatient office. You will welcome clients, schedule appointments, verify insurance, collect copays, and support front-desk operations.

The role requires strong customer service, multitasking, data entry in MyAvatar EHR, and teamwork across locations, with some evenings and Saturday shifts.

Qualifications

• High school diploma or GED is required.
• Experience in a medical or behavioral health setting preferred.
• Outgoing, engaging and personable communication skills.

Responsibilities

• Greet clients and visitors promptly and courteously.
• Assist clients with scheduling appointments.
• Check out clients and collect copays for visits and telehealth.
• Verify insurance and process payments; handle deposits as needed.
• Enter data into MyAvatar EHR and scan assessments to clinicians.
• Respond to emails/faxes and participate in required trainings.
• Complete intake at entry and coordinate with supervisors as needed.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

MyAvatar EHR

Microsoft Word

Microsoft Excel

Job description

Advantage Behavioral Health Systems seeks a diligent Program Associate to perform routine clerical duties in a fast-paced behavioral health outpatient office. You will welcome clients, schedule appointments, verify insurance, collect copays, and support front-desk operations.

The role requires strong customer service, multitasking, data entry in MyAvatar EHR, and teamwork across locations, with some evenings and Saturday shifts.