Patient Concierge & Scheduling — Behavioral Health

abh-ohio-careers; Mount Vernon (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Paid time off

Company-paid holidays

Insurance Benefits on Start Date

Flexible Scheduling

Free CEU's

Job summary

Anew is looking for a Full-Time Receptionist to manage client appointments and provide exceptional customer service. The ideal candidate will greet clients, verify insurance, and maintain medical records, contributing to a supportive culture in a Recovery Friendly Workplace.

With a flexible schedule and a collaborative environment, you will work Monday through Friday, 8:00 AM to 5:00 PM. Ideal candidates will possess interpersonal skills and experience in appointment scheduling or customer

Qualifications

• Excellent interpersonal skills (verbal and written) required.
• Proficiency in MS Office and ability to utilize online EHR platforms.
• Understanding of HIPAA compliance necessary.

Responsibilities

• Coordinate and schedule appointments for clients.
• Provide excellent customer service to clients.
• Perform insurance verification and collect co-pay.
• Greet and assist clients during check-in.
• Maintain medical records and correspondence files.

Skills

Interpersonal skills

Organizational skills

MS Office proficiency

Customer service

Appointment scheduling

Education

High school diploma

Associate's degree preferred

Tools

EHR platforms

Job description

Anew is looking for a Full-Time Receptionist to manage client appointments and provide exceptional customer service. The ideal candidate will greet clients, verify insurance, and maintain medical records, contributing to a supportive culture in a Recovery Friendly Workplace.

With a flexible schedule and a collaborative environment, you will work Monday through Friday, 8:00 AM to 5:00 PM. Ideal candidates will possess interpersonal skills and experience in appointment scheduling or customer