Behavioral Health Front Desk Concierge

Vytalyze Minds Corp; Florida; On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Competitive hourly pay

Supportive work environment

Opportunity for growth

Job summary

A leading behavioral health organization in Hialeah, FL, is seeking a Front Desk Coordinator to manage front office operations and ensure an exceptional patient experience. This full-time, on-site role requires strong communication skills, attention to detail, and the ability to multitask. Key responsibilities include greeting patients, managing calls, verifying insurance, and assisting with administrative tasks. The ideal candidate has relevant experience and a passion for supporting mental health services. Competitive hourly pay and opportunities for growth are offered.

Qualifications

• 12 years of front desk, medical office, or administrative experience preferred.
• Experience with scheduling systems.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring documentation accuracy.
• Manage incoming calls and schedule appointments.
• Verify insurance information and assist with patient intake.

Skills

Strong communication

Customer service skills

Multitasking

Organizational skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Associates degree

Tools

Electronic health records (EHR)

Job description

A leading behavioral health organization in Hialeah, FL, is seeking a Front Desk Coordinator to manage front office operations and ensure an exceptional patient experience. This full-time, on-site role requires strong communication skills, attention to detail, and the ability to multitask. Key responsibilities include greeting patients, managing calls, verifying insurance, and assisting with administrative tasks. The ideal candidate has relevant experience and a passion for supporting mental health services. Competitive hourly pay and opportunities for growth are offered.