Patient Concierge - Behavioral Health Front Desk

Whole Family Health Center Inc; Vero Beach (FL); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Paid time off

Employee assistance program

Résumé du poste

Whole Family Health Center Inc in Vero Beach, FL is seeking a Behavioral Health Receptionist to support outpatient behavioral health services. You will welcome patients, manage scheduling, and handle clerical tasks with strict confidentiality.

The role requires strong communication, at least a high school diploma, and ideally 1 year of experience in medical front office or behavioral health settings. Bilingual skills are a plus but not required.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of medical front office or behavioral health experience preferred.
• Strong communication and confidentiality are essential.

Responsabilités

• Serve as the first point of contact for patients in person and by phone.
• Handle scheduling, inquiries, and basic clerical duties for BH services.
• Enter patient information into the EMR during check-in and verify insurance.
• Assist with payments, scanning documents, and coordinating with care teams.
• Maintain a clean, organized reception area and support staff as needed.

Connaissances

Customer service

Front desk

Medical front office

Formation

High school diploma or GED

Description du poste

Whole Family Health Center Inc in Vero Beach, FL is seeking a Behavioral Health Receptionist to support outpatient behavioral health services. You will welcome patients, manage scheduling, and handle clerical tasks with strict confidentiality.

The role requires strong communication, at least a high school diploma, and ideally 1 year of experience in medical front office or behavioral health settings. Bilingual skills are a plus but not required.