Behavioral Health Clinic Office Manager

Socket.dev; Slidell (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Path Behavioral Healthcare in Louisiana is seeking an Office Manager to support daily operations in an outpatient behavioral health setting. You will answer calls, schedule client services, verify insurance, greet clients, check-in, scan paperwork to the EHR, and coordinate with billing for follow-up actions.

You will also manage office duties, maintain records, assist with marketing initiatives, and support the clinical team with patient flow while ensuring HIPAA compliance and professional

Qualifications

• Preferred: Associates degree in a healthcare related field
• Required: High school diploma with experience in clerical/customer service in healthcare

Responsibilities

• Answers incoming calls and schedules clients for intake appointments, explains what to bring and what to expect at first visit, and makes reminder calls.
• Verifies client insurance when scheduling; resolves insurance issues impacting treatment.
• Welcomes and checks in clients, orients to space, provides patient rights and privacy information.
• Scans completed paperwork to the EHR and notifies providers of arrival; ensures ROIs are obtained.
• Schedules return visits and updates care records; submits to billing; follows up on coding denials.
• Maintains office operations: mail, faxes, supplies; assists with marketing activities and referral partner outreach.

Skills

Customer service

Interpersonal skills

Time management

Active listening

Communication

Education

Associates degree in healthcare related field

High school diploma

Tools

EHR system

Billing software

Job description

Path Behavioral Healthcare in Louisiana is seeking an Office Manager to support daily operations in an outpatient behavioral health setting. You will answer calls, schedule client services, verify insurance, greet clients, check-in, scan paperwork to the EHR, and coordinate with billing for follow-up actions.

You will also manage office duties, maintain records, assist with marketing initiatives, and support the clinical team with patient flow while ensuring HIPAA compliance and professional