Healthcare Office Manager - Patient Scheduling & Admin

Path Ihc; Slidell (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Path Behavioral Healthcare in Slidell, LA is seeking an Office Manager to support clinic operations, answer phones, verify insurance, schedule client services, and ensure accurate documentation in the EHR system.

The role requires HIPAA compliance, strong organizational skills, and the ability to coordinate with the Nurse Practitioner and billing department to maintain smooth patient flow and timely invoicing.

Qualifications

• Education: Preferred: Associates degree in a healthcare related field
• Required: High school diploma with experience as noted below.
• Certification: Must hold active CPR certification
• Experience/Skills: Preferred: 1-year recent clerical, customer service or marketing experience in a behavioral health office
• Minimum of 2 years’ experience in a clerical or customer service-related field in a healthcare environment
• Thorough knowledge of billing and coding guidelines.
• Thorough knowledge of privacy, HIPAA, and confidentiality requirements.
• Physical Effort: Requires working under stressful conditions or with interruptions.

Responsibilities

• Answers telephones and schedules client services.
• Verifies client’s insurance when scheduling.
• Reschedules and confirms client appointments; greets clients.
• Submits care charges to billing and schedules follow-ups.
• Maintains client charts and updates EHR.
• Maintains HIPAA compliant handling of patient information.
• Coordinates with NP for scheduling and vitals.

Skills

Customer service

Communication

HIPAA compliance

Time management

Interpersonal skills

Education

Associates degree in healthcare

High school diploma

Tools

CPR certification

Job description

Path Behavioral Healthcare in Slidell, LA is seeking an Office Manager to support clinic operations, answer phones, verify insurance, schedule client services, and ensure accurate documentation in the EHR system.

The role requires HIPAA compliance, strong organizational skills, and the ability to coordinate with the Nurse Practitioner and billing department to maintain smooth patient flow and timely invoicing.