Behavioral Health Case Manager & Resources Advocate

Community Health Of South Florida Inc; Miami (FL); On-site; USD 28,000 - 33,000; Full time

Job summary

Community Health Of South Florida Inc. is seeking a Case Manager – Behavioral Health to support individuals with serious mental illness, coordinating assessments, service plans, and linkage to community resources to promote independence and stability.

The role involves maintaining a caseload, performing home visits, ensuring compliance with Medicaid guidelines, and collaborating with community partners to enhance available services.

Qualifications

• Bachelor’s Degree in Human Services, Social Work, Psychology, or a related field.
• 1+ year of full-time experience working with adults with serious mental illness.
• DCF/CCMS State Certification or eligibility to obtain certification.
• Current CPR certification from the American Heart Association.
• Valid Florida Driver’s License and reliable transportation.
• Strong knowledge of community resources and private service providers.
• Excellent documentation, organizational, and computer literacy skills.
• Ability to work independently with strong interpersonal and communication skills.

Responsibilities

• Consumer Support & Case Management: conduct assessments, develop and review service plans, maintain monthly contact, and conduct home visits.
• Compliance & Documentation: keep accurate records per Medicaid, 65E-15 guidelines, and perform internal audits.
• Community Engagement & Coordination: build a resource database and partner with community organizations; assist with contingency funds per DCF procedures.

Skills

Interpersonal skills

Documentation skills

Organizational skills

Computer literacy

Communication skills

Independent work

Education

Bachelor’s Degree in Human Services/Social Work/Psychology

Tools

CPR Certification

Job description

Community Health Of South Florida Inc. is seeking a Case Manager – Behavioral Health to support individuals with serious mental illness, coordinating assessments, service plans, and linkage to community resources to promote independence and stability.

The role involves maintaining a caseload, performing home visits, ensuring compliance with Medicaid guidelines, and collaborating with community partners to enhance available services.