Behavioral Health Case Manager - Empower Independence

ADP, Inc.; Miami (FL); On-site; USD 28,000 - 33,000; Full time

Job summary

ADP, Inc. in Miami seeks a Case Manager – Behavioral Health to support individuals with serious mental illness, improving self-sufficiency and quality of life through assessment, advocacy, and service coordination.

You will maintain a caseload, conduct assessments within 30 days, develop plans, visit clients, and link to housing, medical, and employment resources, while ensuring compliance with Medicaid and 65E-15 guidelines.

Qualifications

• Bachelor’s degree in Human Services, Social Work, Psychology, or related field.
• DCF/CCMS State Certification or eligibility to obtain certification.
• CPR certification from the American Heart Association.
• Valid Florida Driver’s License and reliable transportation.
• Strong knowledge of community resources and private service providers.
• Excellent documentation, organizational, and computer literacy skills.
• Ability to work independently while maintaining effective interpersonal and communication skills.

Responsibilities

• Conduct comprehensive assessments and develop individualized service plans within 30 days of initial contact, ensuring measurable and goal-oriented objectives.
• Monitor and update service plans in response to significant life changes, with mandatory reviews every six months.
• Maintain regular face-to-face contact with consumers at least once per month.
• Conduct home visits at least every other month, with initial home visits required during assessment and service plan development (as permitted by the consumer).
• Evaluate consumer eligibility for continued program participation per 65E-15 guidelines and discuss with the supervisor as needed.
• Advocate for consumers by linking them to community resources, including medical, housing, employment, and social services, to enhance their independence.

Skills

Driver's license

Documentation

Organizational skills

Communication skills

Independent work

Education

Bachelor’s Degree in Human Services / related field

DCF/CCMS State Certification or eligibility

CPR certification (AHA)

Tools

Computer literacy

Job description

ADP, Inc. in Miami seeks a Case Manager – Behavioral Health to support individuals with serious mental illness, improving self-sufficiency and quality of life through assessment, advocacy, and service coordination.

You will maintain a caseload, conduct assessments within 30 days, develop plans, visit clients, and link to housing, medical, and employment resources, while ensuring compliance with Medicaid and 65E-15 guidelines.