Behavioral Health Care Navigator

Franklin Primary Health Center, Inc.; Mobile (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Franklin Primary Health Center, Inc. is seeking a Behavioral Health Specialist to provide client-centered services linking patients with healthcare, psychosocial support, and community resources. The BHS supports proactive patient management and continuity of care within the Care Coordination team.

Responsibilities include outreach, check-in management, education, resource access, referrals, and collaboration with the Behavioral Health team to improve patient outcomes and reduce barriers to care.

Qualifications

• Bachelor’s degree in Health Education, Health Promotion, Psychology, Sociology, Social Work, or related field preferred but not required.
• Strong written and verbal communication skills required.
• Must possess a valid Alabama driver’s license.
• Familiarity with social service agencies and Medicare/Medicaid regulations preferred.

Responsibilities

• Outreach to individuals at health fairs, clinic outreach, and targeted lists.
• Manage patient check-in, insurance verification, copay collection, intake and consents.
• Provide culturally appropriate health education using EHR tools and arrange for translators.
• Assist clients with resource access and program applications.

Skills

Communication skills

Organizational skills

Analytical skills

Driver's license

Education

Bachelor's degree in health-related field

Job description

Franklin Primary Health Center, Inc. is seeking a Behavioral Health Specialist to provide client-centered services linking patients with healthcare, psychosocial support, and community resources. The BHS supports proactive patient management and continuity of care within the Care Coordination team.

Responsibilities include outreach, check-in management, education, resource access, referrals, and collaboration with the Behavioral Health team to improve patient outcomes and reduce barriers to care.