Behavioral Health Outreach & Care Navigator

Franklin Primary Health Center; Mobile, Foley, Bay Minette (AL, AL, AL); On-site; USD 33,000 - 51,000; Full time

Job summary

Franklin Primary Health Center in Mobile, AL seeks a Community Health Worker to connect community members with health care and social services. The role supports care coordination, patient education, and resource access to improve patient outcomes.

The position emphasizes cultural sensitivity, teamwork, and proactive patient engagement within the behavioral health and primary care framework.

Qualifications

• Bachelor’s degree in Health Education, Health Promotion, Psychology, Sociology, Social Work, or related field; or equivalent combination of education and experience.
• Strong written and verbal communication skills are required.
• Valid Alabama driver's license; familiarity with social service agencies and Medicare/Medicaid regulations.

Responsibilities

• Outreach to individuals in clinics, health fairs, and community settings.
• Manage patient check-in, verify insurance, collect copays, and handle intake documentation.
• Provide culturally appropriate health education via EHR tools, arrange translators when needed.
• Help clients access resources by scheduling appointments and assisting with applications.
• Coordinate referrals and insurance activities including prior authorizations.

Education

Bachelor’s degree or related field

Job description

Franklin Primary Health Center in Mobile, AL seeks a Community Health Worker to connect community members with health care and social services. The role supports care coordination, patient education, and resource access to improve patient outcomes.

The position emphasizes cultural sensitivity, teamwork, and proactive patient engagement within the behavioral health and primary care framework.