Behavioral Health Care Navigator

Cumberland River Behavioral Health; McKee (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Care Coordinator at Cumberland River Behavioral Health is a member of a multidisciplinary team helping adults, children and families access medical, psychiatric, social, educational and other support services. You will promote wellness and recovery while removing barriers to care and coordinating referrals.

This role involves 37.5 hours per week, with shifts in 7.5 hour blocks and potential schedule adjustments. You will report to the Team Leader or Program Director depending on setting.

Qualifications

• A Bachelor’s degree in Psychology, Sociology, Human Services or Nursing from an accredited school; or a Master’s Degree in Human Services field from an accredited school with or without licensure; or Associate’s Degree in Nursing from an accredited school.
• Experience working in healthcare customer service preferred.
• Submit to and pass a criminal background check and drug screening.

Responsibilities

• Conduct initial screenings and referrals to psychiatric, medical, social, educational and other support services.
• Identify client needs and assist in engaging community resources to promote wellness and recovery and overcome barriers to accessing needed services.
• Respond to emergency situations in a timely fashion.
• Maintain ongoing communication with referring providers, particularly state hospital system.
• Provide warm hand off when CCBHC clients are referred to a partnering provider.
• Provide crisis assistance to the consumer and coordinate any needed service.
• Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary.
• Maintain documentation of services needed, referrals completed and follow up with both client and treatment providers.

Skills

Oral communication

Written communication

Judgment

Conflict resolution

Empathy

Diversity collaboration

Behavioral health concepts

Education

Bachelors in psychology

Bachelors in sociology

Nursing degree

Masters in human services

Job description

The Care Coordinator at Cumberland River Behavioral Health is a member of a multidisciplinary team helping adults, children and families access medical, psychiatric, social, educational and other support services. You will promote wellness and recovery while removing barriers to care and coordinating referrals.

This role involves 37.5 hours per week, with shifts in 7.5 hour blocks and potential schedule adjustments. You will report to the Team Leader or Program Director depending on setting.