Behavioral Health Care Navigator

Cumberland River Behavioral Health; Williamsburg (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Cumberland River Behavioral Health is seeking a Care Coordinator to join a multidisciplinary team that helps adults, children and families access medical, psychiatric, social, educational and other support services.

The role covers intake screenings, referrals, crisis response, documentation and smooth handoffs to partnering providers across outpatient and residential settings. Collaboration and strong communication are essential.

Qualifications

• Bachelor’s degree in Psychology, Sociology, Human Services or Nursing from an accredited school.
• Master’s Degree in Human Services field with or without licensure; or Associate’s Degree in Nursing from an accredited school.
• Experience working in healthcare customer service preferred. Submit to and pass a criminal background check and drug screening.

Responsibilities

• Conduct initial screenings and referrals to psychiatric, medical, social, educational and other support services.
• Identify client needs and engage community resources to promote wellness and recovery and overcome barriers to accessing needed services.
• Respond to emergency situations in a timely fashion.
• Maintain ongoing communication with referring providers, particularly state hospital system.
• Provide warm hand off when CCBHC clients are referred to a partnering provider.
• Provide crisis assistance to the consumer and coordinate any needed service.
• Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary.
• Maintain documentation of services needed, referrals completed and follow up with both client and treatment providers.
• Other duties may be assigned.

Skills

Oral and Written Communication Skills

Judgment & Problem Solving

Interpersonal Skills

Behavioral Health Knowledge

Education

Bachelor's degree in Psychology/Sociology/Human Services/Nursing

Master's Degree in Human Services field

Associate's Degree in Nursing

Job description

Cumberland River Behavioral Health is seeking a Care Coordinator to join a multidisciplinary team that helps adults, children and families access medical, psychiatric, social, educational and other support services.

The role covers intake screenings, referrals, crisis response, documentation and smooth handoffs to partnering providers across outpatient and residential settings. Collaboration and strong communication are essential.