Behavioral Health Admissions Coordinator – Front Office

Lakeview Center; Pensacola (FL); On-site; USD 23,000 - 26,000; Full time

Job summary

Lakeview Center in Pensacola, FL is seeking an Admission Coordinator to join the Front Office Team. You will manage front desk duties, appointment check-in/check-out, scheduling, reminders, and insurance verification while delivering excellent customer service to clients and staff.

The role requires independent work, strong organization, and adherence to regulatory guidelines. Qualifications include a high school diploma or GED with 3 years of medical front office experience, proficiency with

Qualifications

• High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience.
• Working knowledge of business/medical front office practices.
• Understanding of insurance authorizations and practice requirements is a plus.
• Ability to work independently with good critical thinking and decision-making skills.
• Proficient internet/computer skills and use of Microsoft Office.
• Strong organizational skills and ability to prioritize responsibilities.
• Ability to maintain effective working relationships with internal and external customers.
• Excellent verbal and written communication skills (letters, memos, emails).
• Ability to follow agency policies and procedures.
• Extremely detail oriented with high accuracy and focus.

Responsibilities

• Provide front office support for appointment check-in/check-out, scheduling, rescheduling, and reminder calls.
• Handle authorizations, collect co-pays, verify insurance, and deliver quality customer service.
• Maintain knowledge of front desk processes and ensure daily tasks are completed timely.
• Support clinical staff and professional staff as needed.
• Ensure compliance with facility policies, contract requirements, bylaws, and federal/state regulations.

Skills

High school diploma or GED

Business/medical front office

Insurance authorizations

Independent work

Microsoft Office 10

Organization

Relationship building

Verbal & written communication

Policy compliance

Detail orientation

Background screening

Education

High school diploma or GED

Job description

Lakeview Center in Pensacola, FL is seeking an Admission Coordinator to join the Front Office Team. You will manage front desk duties, appointment check-in/check-out, scheduling, reminders, and insurance verification while delivering excellent customer service to clients and staff.

The role requires independent work, strong organization, and adherence to regulatory guidelines. Qualifications include a high school diploma or GED with 3 years of medical front office experience, proficiency with