Behavioral Health Access Specialist

CommuniCare+OLE; Woodland (CA); On-site; USD 33,000 - 41,000; Part time

Benefits offered by this job

PTO 18 days

10 Holidays + 1 Float Holiday

403(b) retirement plan

Tuition Reimbursement up to $2,000/yr

Job summary

OLE Health is seeking an Access Representative, Behavioral Health to support the Behavioral Health team in Woodland, CA. This 32-hour per week, nonexempt role handles front-desk tasks, patient scheduling, insurance verification, and general office duties to ensure smooth program operations.

You will answer phones, process referrals, maintain client data and assist with billing and payments while upholding strict confidentiality and patient-centered service.

Qualifications

• High school diploma or GED required.
• Administrative and customer service experience in a medical office, hospital or clinic preferred.
• BLS Certification Required.

Responsibilities

• Provide excellent customer service, answer phones and provide information.
• Assist with scheduling appointments and performing reminder calls.
• Maintain, file, and scan documents including making copies and assisting clients in completing forms.
• Verify insurance eligibility and assist clients with how to obtain information about their benefits. Collect payment for services when appropriate.
• Maintain client data tracking spreadsheets in internal and external databases.
• Complete client registration details with consistent accuracy and attention to detail.
• Maintain a clean and organized lobby. Update bulletins including pamphlets displays and brochures.
• Assist with specimen handling for point-of care urine drug tests including processing and interpreting results.
• Maintain an environment of confidentiality.
• Receive and process referrals for various behavioral health programs.

Skills

Administrative support

Customer service

Education

High school diploma or GED

Job description

OLE Health is seeking an Access Representative, Behavioral Health to support the Behavioral Health team in Woodland, CA. This 32-hour per week, nonexempt role handles front-desk tasks, patient scheduling, insurance verification, and general office duties to ensure smooth program operations.

You will answer phones, process referrals, maintain client data and assist with billing and payments while upholding strict confidentiality and patient-centered service.