Behavioral Health Access Navigator | Front Desk & Admin

Ole Health; West Sacramento (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Holidays

403(b) retirement plan

tuition reimbursement

Job summary

Ole Health is seeking an Access Representative, Behavioral Health in West Sacramento, CA. This full-time clerical role supports Behavioral Health programs by handling scheduling, intake, registrations, billing and patient communications.

You will join a team under the Access Supervisor, handling insurance verification, payments and data entry while maintaining confidentiality in a fast-paced primary care setting.

Qualifications

• High school diploma or GED required.
• Administrative and customer service experience in a medical office, hospital or clinic preferred
• BLS Certification Required

Responsibilities

• Provide excellent customer service, answer phones and provide information.
• Assist with scheduling appointments and performing reminder calls.
• Maintain, file, and scan documents including making copies and assisting clients in completing forms.
• Verify insurance eligibility and assist clients with how to obtain information about their benefits. Collect payment for services when appropriate.
• Maintain client data tracking spreadsheets in internal and external databases.
• Complete client registration details with consistent accuracy and attention to detail.
• Maintain a clean and organized lobby. Update bulletins including pamphlets displays and brochures.
• Assist with specimen handling for point-of care urine drug tests including processing and interpreting results.
• Maintain an environment of confidentiality.
• Receive and process referrals for various behavioral health programs.

Education

BLS Certification

Job description

Ole Health is seeking an Access Representative, Behavioral Health in West Sacramento, CA. This full-time clerical role supports Behavioral Health programs by handling scheduling, intake, registrations, billing and patient communications.

You will join a team under the Access Supervisor, handling insurance verification, payments and data entry while maintaining confidentiality in a fast-paced primary care setting.