Program Administrator for Behavioral Day Services

The Arc Mercer; Ewing Township (NJ); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

401k with 11% match

Medical & Dental benefits

Paid Time Off

Job summary

The Arc Mercer is seeking a Program Administrator of Behavioral Day Services to lead and oversee multiple behavioral day programs for adults with intellectual and developmental disabilities. You will supervise Program Managers, collaborate with clinical and operational teams, and ensure high-quality, person-centered services.

This role emphasizes staff development, quality outcomes, and innovative programming within a values-driven, growth-focused organization.

Qualifications

• Bachelor's degree in Psychology, Social Work, Human Services, Special Education, Rehabilitation Counseling, Healthcare Administration, or a related field.
• Minimum of 5 years of experience supporting individuals with intellectual and developmental disabilities.
• Minimum of 3 years of supervisory or management experience.
• Valid New Jersey driver's license with an acceptable driving record.

Responsibilities

• Provide overall leadership and operational oversight of Behavioral Day Services programs.
• Supervise and mentor Program Managers and program staff.
• Ensure programs maintain appropriate staffing levels, regulatory compliance, and service quality.
• Lead recruitment, employee development, performance management, and retention initiatives.
• Support strategic planning, program growth, and continuous quality improvement efforts.
• Ensure delivery of high-quality, person-centered services.
• Monitor implementation of ISPs and BSPs.
• Collaborate with Behavioral Specialists, Nursing, Residential Services, Support Coordinators, families, and guardians.
• Review behavioral trends, incidents, outcomes, and quality indicators to support consumer success.
• Assist with crisis management and behavioral support strategies when needed.
• Maintain compliance with DDD, Medicaid, DHS, and agency requirements.
• Monitor documentation, audits, incident reporting, and corrective action plans.
• Partner with Quality Assurance and leadership teams during licensing reviews and regulatory inspections.
• Promote a culture of safety, accountability, and excellence.
• Expand meaningful community integration opportunities.
• Develop partnerships that support recreation, volunteerism, education, and vocational experiences.
• Support innovative program development and agency strategic initiatives.

Skills

Leadership

Communication

Problem solving

Data analysis

People management

Education

Bachelor's Degree in Psychology, Social Work, Human Services, Special Education, Rehabilitation Counseling, Healthcare Administration, or a related field

Job description

Job Details

Job Location: EWING, NJ 08638

Position Type: Full Time

Salary Range: $85,000.00 - $100,000.00 Salary/year

Position: Program Administrator of Behavioral Day Services

Compensation: $85,000 - 100,000 annually

Status: Full-Time

Category: Exempt

Reports to: Associate Executive Director, Day & Vocational Services

What We Offer:

• Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11%


• Comprehensive Medical and Dental Benefits


• Paid Time Off: Personal, Vacation & Sick; Paid Holidays.

Join Our Leadership Team

The Arc Mercer is seeking an experienced and passionate leader to oversee our Behavioral Day Services programs supporting adults with intellectual and developmental disabilities, including individuals with behavioral health and dual-diagnosis needs.

This is an exciting opportunity for a professional who is committed to person-centered services, staff development, quality outcomes, and innovative programming. The Program Administrator will provide leadership for multiple behavioral day programs while supervising Program Managers and partnering with clinical, nursing, quality assurance, and operational teams to ensure exceptional service delivery.

What You'll Do:

Leadership & Operations

• Provide overall leadership and operational oversight of Behavioral Day Services programs.


• Supervise and mentor Program Managers and program staff.


• Ensure programs maintain appropriate staffing levels, regulatory compliance, and service quality.


• Lead recruitment, employee development, performance management, and retention initiatives.


• Support strategic planning, program growth, and continuous quality improvement efforts.

Consumer Services & Clinical Collaboration

• Ensure delivery of high-quality, person-centered services.


• Monitor implementation of Individualized Service Plans (ISPs) and Behavior Support Plans (BSPs).


• Collaborate with Behavioral Specialists, Nursing, Residential Services, Support Coordinators, families, and guardians.


• Review behavioral trends, incidents, outcomes, and quality indicators to support consumer success.


• Assist with crisis management and behavioral support strategies when needed.

Compliance & Quality Assurance

• Maintain compliance with DDD, Medicaid, DHS, and agency requirements.


• Monitor documentation, audits, incident reporting, and corrective action plans.


• Partner with Quality Assurance and leadership teams during licensing reviews and regulatory inspections.


• Promote a culture of safety, accountability, and excellence.

Community Engagement & Program Development

• Expand meaningful community integration opportunities.


• Develop partnerships that support recreation, volunteerism, education, and vocational experiences.


• Support innovative program development and agency strategic initiatives.

What You Need:

Required

• Bachelor's Degree in Psychology, Social Work, Human Services, Special Education, Rehabilitation Counseling, Healthcare Administration, or a related field.


• Minimum of 5 years of experience supporting individuals with intellectual and developmental disabilities.


• Minimum of 3 years of supervisory or management experience.


• Valid New Jersey driver's license with an acceptable driving record.

Preferred

• Experience managing behavioral support programs.


• Knowledge of DDD regulations, Medicaid requirements, ISP implementation, and person-centered planning.


• Experience leading teams in human services, healthcare, behavioral health, or developmental disability services.

Skills We Value

• Strong leadership and team-building abilities.


• Excellent communication and relationship-building skills.


• Problem-solving and critical-thinking capabilities.


• Ability to analyze data and drive quality improvement initiatives.


• Commitment to person-centered supports and community inclusion.

Why Join The Arc Mercer?

• Make a meaningful impact in the lives of people with disabilities.


• Lead innovative and growing behavioral day programs.


• Collaborate with experienced clinical and operational professionals.


• Opportunities for professional growth and advancement.


• Competitive salary and comprehensive benefits package.

Contact

Have Questions? Email us at [e-mail] or call 609-477-9806 for more information.

We are committed to providing an inclusive and accessible hiring process. If you require a reasonable accommodation or assistance with your application, please contact us at [e-mail]

Pre-Employment Requirements

All offers of employment are contingent upon the successful completion of a background check, drug screening, physical exam, PPD test, and verification of an acceptable driving record.

Equal Opportunity Employer

The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.