Behavior Coordinator

David Raines Community Health Center; Shreveport (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

11 paid holidays each year

paid time off and extended leave days

discounted services

loan repayment options

continuing education days

Job summary

David Raines Community Health Center seeks a dedicated Behavior Coordinator to support patients with chronic or acute illness, provide education, and arrange referrals. This role may rotate across DRCHC sites including Shreveport and others.

The ideal candidate has strong communication and customer service experience in healthcare, with a background in behavioral health preferred. This full-time position offers benefits and opportunities to grow within a mission-driven team.

Qualifications

• High School Diploma or equivalent.
• Associate degree preferred.
• 3+ years patient/customer services experience.
• Strong communication and interpersonal skills.
• Experience in behavioral health preferred.

Responsibilities

• Receive inbound and outbound calls regarding clinical care and scheduling.
• Serve as Administrative Assistant: memos, reports, calendars, supplies, filing.
• Ensure PHI and financial data are accurately entered in systems.
• Maintain secure, timely documentation in regulatory compliance.
• Comply with federal and local privacy laws and DRCHC policies.
• Perform additional duties as assigned.

Skills

Communication skills

Interpersonal skills

Behavioral health experience

Education

High School Diploma or equivalent

Associate degree in business or healthcare administration or related

Job description

SH-610-5010-Admin Salaries Full Time Admin Support Shreveport, LA, US

2 days ago Requisition ID: 1676

David Raines Community Health Centers is looking for passionate, qualified applicants to join our team!

General Description

The Behavior Coordinator is primarily responsible for providing support for patients with chronic or acute illness, providing patient education and making referrals for other services. The Behavior Coordinator may rotate on occasion or as necessary, to other DRCHC sites. (Bossier, Gilliam, Haynesville, Minden, or Shreveport).

Work Experience Requirements

• Receive inbound and outbound calls to/from patients regarding clinical care and services and healthcare related needs regarding scheduling appointments, follow-ups, referrals, etc.
• Serve as an Administrative Assistant in generating/completing memos, reports, forms, maintain providers’ calendars, ordering supplies and maintenance of the filing system, etc.
• Ensures all confidential personal health information and financial information is entered into computerized system with a high rate of accuracy.
• Maintain accurate, timely and secure documentation in compliance with regulatory standards.
• Complies with all federal and local laws in ensuring patient privacy and DRCHC policies and procedures.
• Performs additional duties as necessary.

Education/Experience Requirements

The minimum qualifications can be with any combination of education and/or experience.

• High School Diploma or equivalent
• Associate’s degree in business or healthcare administration or related preferred.
• At least three years of patient/customer services experience.
• Strong communication and interpersonal skills.
• Experience in behavioral health preferred.

Licensure/Certifications

• BLS (American Heart Association)

WHAT WE OFFER

• 11 paid holidays each year
• paid time off and extended leave days
• discounted services
• loan repayment options
• continuing education days to name a few

Eligibility for all benefits is based on position and job classification.

WHO WE ARE

DRCHC exist to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.