Patient Care & Coordination Specialist

David Raines Community Health Center; Shreveport (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

11 paid holidays each year

paid time off and extended leave days

discounted services

loan repayment options

continuing education days

Job summary

David Raines Community Health Center seeks a dedicated Behavior Coordinator to support patients with chronic or acute illness, provide education, and arrange referrals. This role may rotate across DRCHC sites including Shreveport and others.

The ideal candidate has strong communication and customer service experience in healthcare, with a background in behavioral health preferred. This full-time position offers benefits and opportunities to grow within a mission-driven team.

Qualifications

• High School Diploma or equivalent.
• Associate degree preferred.
• 3+ years patient/customer services experience.
• Strong communication and interpersonal skills.
• Experience in behavioral health preferred.

Responsibilities

• Receive inbound and outbound calls regarding clinical care and scheduling.
• Serve as Administrative Assistant: memos, reports, calendars, supplies, filing.
• Ensure PHI and financial data are accurately entered in systems.
• Maintain secure, timely documentation in regulatory compliance.
• Comply with federal and local privacy laws and DRCHC policies.
• Perform additional duties as assigned.

Skills

Communication skills

Interpersonal skills

Behavioral health experience

Education

High School Diploma or equivalent

Associate degree in business or healthcare administration or related

Job description

David Raines Community Health Center seeks a dedicated Behavior Coordinator to support patients with chronic or acute illness, provide education, and arrange referrals. This role may rotate across DRCHC sites including Shreveport and others.

The ideal candidate has strong communication and customer service experience in healthcare, with a background in behavioral health preferred. This full-time position offers benefits and opportunities to grow within a mission-driven team.