PRN Patient Services Representative II

David Raines Community Health Center; Minden (LA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Discounted services

Loan repayment options

Continuing education days

Job summary

David Raines Community Health Center seeks a PRN Patient Services Representative II to support patient intake, registration and payment collections. The role requires accuracy in EMR data entry, privacy compliance, and providing courteous administrative assistance across sites.

PRN schedule varies by location (Bossier, Gilliam, Haynesville, Minden, Shreveport) and may involve other DRCHC centers as needed.

Qualifications

• High School Diploma or equivalent.
• At least 3 years of patient/customer services experience.
• Experience with NextGen EDR application.
• Healthcare background or experience.

Responsibilities

• Assist patients with intake, registration and collection of payments and deductibles.
• Generate/completing memos, reports, forms and maintain calendars.
• Ensure confidential health and financial information is accurately entered in the system.
• Comply with federal/local laws and DRCHC policies on patient privacy.
• Perform other duties as described.

Skills

Patient intake

Customer service

Administrative support

Education

High School Diploma or equivalent

BLS (American Heart Association)

Tools

NextGen EDR

Job description

The PRN Patient Services Representative II performs job duties on an \"as needed\" basis and is primarily responsible for patient intake, registration and collection of co-payments and deductibles. The PRN PSR II assists all patients, vendors, visitors, and clinic personnel at their respective location. The PRN PSR II will rotate to other DRCHC sites (Bossier, Gilliam, Haynesville, Minden, and Shreveport).

Work Experience Requirements

• Assist all patients with intake, registration, collection of payments and/or deductibles to include clinical care and services healthcare related needs regarding scheduling appointments, follow-ups, extractions, transportation, insurance verification, etc.


• Serve as an Administrative Assistant in electronically generating/completing memos, reports, forms, maintain providers' calendars, ordering supplies and maintenance of the filling system, etc.


• Ensures all confidential personal health information and financial information is entered into computerized system with a high rate of accuracy.


• Complies with all federal and local laws in ensuring patient privacy and DRCHC policies and procedures.


• Performs other duties as described.

Education/Experience Requirements

• High School Diploma or equivalent


• At least 3yrs of patient/customer services experience


• Experience in the NextGen system that consists of EDR application.


• Healthcare background or experience.

Licensure/Certifications

• BLS (American Heart Association)

Work Schedule/Location

PRN \"as needed\" basis; varies DRCHC locations.

WHAT WE OFFER?

We offer 10 paid holidays each year, paid time off and extended leave days, discounted services, loan repayment options and continuing education days to name a few. Eligibility for all benefits is based on position and job classification.

WHO WE ARE?

DRCHC exist to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.