Beer Hall Host - Guest-First Service, Free Beer Weekly

Hendler Family Brewing Co.; Framingham (MA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Employee meal

Free case of beer weekly

Job summary

Hendler Family Brewing Co. is seeking a Part Time Host for Jack's Abby Beer Hall in Framingham. You will be the face of the taproom, delivering friendly, knowledgeable service and guiding guests through seating, orders, and beer recommendations.

Responsibilities include greeting guests, managing waitlists, updating Toast Tables, and assisting with events. Must be 18+, know Toast/Grubhub basics, and have Mass TIPS or equivalent certification. On-site role with tips potential and employee meals.

Qualifications

• Must have strong verbal communication and a friendly demeanor.
• Familiarity with Toast and Grubhub for orders and takeout.
• Mass TIPS or equivalent alcohol safety certification.

Responsibilities

• Provide outstanding customer service to ensure an exceptional guest experience.
• Greet guests warmly and assist with inquiries, reservations, or concerns.
• Seat guests per guidelines, manage waitlist and seating rotation.
• Monitor waitlist during peak times and seat parties based on availability.
• Update tables in Toast Tables and inform servers of new seating.

Skills

Strong verbal communication

Friendly welcoming demeanor

Toast knowledge

Grubhub knowledge

Mass TIPS certification

Reliable transportation

Tools

Toast system

Grubhub system

Job description

Hendler Family Brewing Co. is seeking a Part Time Host for Jack's Abby Beer Hall in Framingham. You will be the face of the taproom, delivering friendly, knowledgeable service and guiding guests through seating, orders, and beer recommendations.

Responsibilities include greeting guests, managing waitlists, updating Toast Tables, and assisting with events. Must be 18+, know Toast/Grubhub basics, and have Mass TIPS or equivalent certification. On-site role with tips potential and employee meals.