Bed Utilization & Patient Flow Specialist

Allegheny Health Network; Pittsburgh (Allegheny County); In loco; USD 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

Allegheny Health Network seeks a role focused on optimizing bed utilization and ensuring precise patient placement across AHN facilities. You will use triage notes and hospital protocols to assign patients to the most appropriate unit, verify insurance coverage, and coordinate with physicians and care teams to resolve placement challenges and ensure smooth patient flow.

The position emphasizes proactive monitoring of bed availability, efficient transfers, and continuous process improvements to

Competenze

• High School/GED or six months or equivalent experience.
• Experience operating a PC, using multiple screens, and various software applications.
• Experience using a multichannel phone system.
• Medical terminology and insurance verification experience.
• Call Center Experience.

Mansioni

• Optimize bed utilization and patient placement within AHN facilities.
• Leverage triage notes and hospital protocols to assign patients to appropriate units.
• Verify insurance coverage and eligibility through multiple channels.
• Collaborate with physicians, care managers, and hospital teams to coordinate transfers.
• Monitor bed availability and expedite patient placement to minimize wait times.
• Field transfer requests and escalate delays to the Transfer Center.
• Develop strategies to improve efficiency and reduce wait times.
• Maintain accurate EMR of bed assignments and patient information.
• Precept/mentor new employees.

Conoscenze

Customer service

Multitasking

Communication

Problem solving

Formazione

High School Diploma or GED

Associates Degree

Strumenti

EMR systems

Multichannel phone system

Insurance verification software

PC with multiple monitors

Descrizione del lavoro

Allegheny Health Network seeks a role focused on optimizing bed utilization and ensuring precise patient placement across AHN facilities. You will use triage notes and hospital protocols to assign patients to the most appropriate unit, verify insurance coverage, and coordinate with physicians and care teams to resolve placement challenges and ensure smooth patient flow.

The position emphasizes proactive monitoring of bed availability, efficient transfers, and continuous process improvements to