Beaverton Onsite Customer Support Specialist

TEKsystems; Beaverton (OR); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) Retirement Plan

Life Insurance

Short and Long-term Disability

Health Spending Account

Transit benefits

Employee Assistance Program

Time Off / PTO

Job summary

TEKsystems in Beaverton, OR is hiring a Customer Service Representative for a contract role onsite. You’ll handle high volumes of inbound calls, chats, and emails, helping customers find the best product fit and resolve questions with care.

The ideal candidate has 1+ year of customer service experience, solid computer skills with Microsoft Office, and excellent communication to navigate tough conversations professionally.

Qualifications

• 1+ years of customer service experience.
• Strong computer skills including Microsoft Office.
• Excellent communication and professionalism in tough conversations.

Responsibilities

• Deliver exceptional customer service via inbound calls, chats, and emails.
• Assist customers with product questions, orders, accounts, billing and payments.
• Resolve customer concerns with empathy and diplomacy while following policies.
• Support customers in starting a warranty claim or checking claim status.
• Engage in non-scripted conversations and continuous product knowledge learning.

Skills

Customer service

Communication

Multi-channel support

Tools

Microsoft Office

Job description

TEKsystems in Beaverton, OR is hiring a Customer Service Representative for a contract role onsite. You’ll handle high volumes of inbound calls, chats, and emails, helping customers find the best product fit and resolve questions with care.

The ideal candidate has 1+ year of customer service experience, solid computer skills with Microsoft Office, and excellent communication to navigate tough conversations professionally.