Beauty Team Lead: Elevate Client Experience & Sales

Kohl's; Santee (CA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness benefits

401k and retirement benefits

Associate discount programs

Job summary

Kohl’s is seeking a Beauty Team Leader to guide the Beauty Team in delivering a positive client experience and meeting Sephora at Kohl’s standards. You will lead, train, and mentor the team, maintain product knowledge, execute displays, and support replenishment and visual standards.

The role emphasizes consultative selling, brand knowledge, and collaboration with the Store Manager and Sephora Training Team to drive sales and client loyalty, while ensuring compliance with company guidelines and

Qualifications

• 5 years of client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Lead the Beauty Team to deliver a positive and compelling client experience.
• Provide leadership for the Beauty Team through strong partnership with the Store Manager.
• Build a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coaching.
• Act as a point of contact for Store Manager, Sephora Training Team, and other partners.
• Drive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goals.
• Build and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
• Provide credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application of products.
• Actively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelines.
• Work with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty Advisors.
• Ensure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standards.
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the client experience.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes.

Skills

Client-facing retail

Excellent communication

Flexible scheduling

Beauty expertise

Job description

Kohl’s is seeking a Beauty Team Leader to guide the Beauty Team in delivering a positive client experience and meeting Sephora at Kohl’s standards. You will lead, train, and mentor the team, maintain product knowledge, execute displays, and support replenishment and visual standards.

The role emphasizes consultative selling, brand knowledge, and collaboration with the Store Manager and Sephora Training Team to drive sales and client loyalty, while ensuring compliance with company guidelines and