Beauty Supervisor: Lead Visuals, Coaching & Sales

Victoria’s Secret & Co.; St. Louis (MO); On-site; USD 24,000 - 29,000; Full time

Job summary

Victoria’s Secret & Co. Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales.

This role is accountable for brand and customer experience execution within the store, with broader responsibilities in larger locations and guidance from a Beauty Manager. The position requires passion for the brand, strong merchandising and coaching abilities, and the flexibility to work nights and weekends.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
• Demonstrates excellent merchandising skills
• Experience with influencing cross-functional partners in informal and formal settings
• A sense of self-awareness with an interest in seeking feedback to improve and develop
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)
• Experience directing other individuals in the performance of their job duties preferred
• 1+ years of retail leadership experience preferred

Responsibilities

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business
• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviours that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Skills

Retail leadership

Merchandising skills

Customer service

Team coaching

Job description

Victoria’s Secret & Co. Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales.

This role is accountable for brand and customer experience execution within the store, with broader responsibilities in larger locations and guidance from a Beauty Manager. The position requires passion for the brand, strong merchandising and coaching abilities, and the flexibility to work nights and weekends.