Beauty Strategic Growth Partner (Senior CSM)

Amazon Inc.; Seattle (WA); On-site; USD 83,000 - 140,000; Full time

Job summary

Amazon.com Services LLC is seeking a Beauty Senior Customer Success Manager in Seattle to drive growth for influential Sellers. You will build strategic business plans, identify growth opportunities, and collaborate across teams to improve selection, merchandising, traffic, and operations.

You will manage Seller relationships, provide proactive operational support, and advocate for the customer experience. The role emphasizes data-driven decision making and ongoing process improvements within a

Qualifications

• Experience with project management in a fast-paced environment.
• Bachelor’s degree or equivalent.
• 4 years professional experience in Beauty industry or related customer success roles.

Responsibilities

• Identify and address business input metrics hindering growth; develop and test solutions before scaling.
• Analyze data and trends to maximize long-term potential for your Seller portfolio.
• Lead business strategy development and long-term account plans across functions to drive customer success.
• Coordinate cross-functionally to resolve Seller issues quickly and with high quality.
• Educate Sellers on tools, policies, products, and programs to drive incremental growth.

Skills

Project management

Client relationship management

Data analysis

Education

Bachelor’s degree or equivalent

Tools

Generative AI tools

Job description

Amazon.com Services LLC is seeking a Beauty Senior Customer Success Manager in Seattle to drive growth for influential Sellers. You will build strategic business plans, identify growth opportunities, and collaborate across teams to improve selection, merchandising, traffic, and operations.

You will manage Seller relationships, provide proactive operational support, and advocate for the customer experience. The role emphasizes data-driven decision making and ongoing process improvements within a