Beauty Strategic CSM – Growth & Partnerships

Amazon Inc.; Tempe (AZ); On-site; USD 80,000 - 140,000; Full time

Job summary

Amazon is seeking a Beauty Senior Customer Success Manager within the Strategic Account Services group. You will drive business growth for Amazon's top Sellers, building joint business plans and identifying opportunities in selection, merchandising, traffic, and operations.

Ideal candidates thrive in fast-paced environments, manage multiple workflows, and advocate for the Seller experience across the Amazon Store. Strong client management and strategic thinking are essential.

Qualifications

• Bachelor's degree or equivalent in a related field
• 4+ years in Beauty industry with buying, merchandising, planning and/or customer success experience
• Experience negotiating, nurturing and growing customer relationships within a fast-paced environment

Responsibilities

• Identify and address business inputs hindering growth; develop and test scalable solutions
• Lead long-term account plans and strategy with cross-functional collaboration
• Serve as strategic partner and trusted advisor to Seller portfolio, driving growth and satisfaction
• Educate Sellers on tools, policies, products, and programs to drive incremental growth

Skills

Project management

Customer success

Account management

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking a Beauty Senior Customer Success Manager within the Strategic Account Services group. You will drive business growth for Amazon's top Sellers, building joint business plans and identifying opportunities in selection, merchandising, traffic, and operations.

Ideal candidates thrive in fast-paced environments, manage multiple workflows, and advocate for the Seller experience across the Amazon Store. Strong client management and strategic thinking are essential.