Beauty Store Leader: Coach, Elevate Service & Sales

Inside Lvmh; Woburn (MA); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Woburn, MA is seeking a Sales and Service Leader to drive store success by coaching a diverse team, elevating client experiences, and exceeding sales goals.

You will lead by example, develop talent, manage daily operations, and ensure product knowledge and brand standards are upheld in a fast-paced environment.

This hourly, full-time role requires availability during peak retail periods, including nights, weekends and holidays, with a focus on inclusion and belonging.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth: Provide ongoing feedback and development to elevate team performance
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales & Service

Coaching

Communication

Physical ability

Job description

Sephora in Woburn, MA is seeking a Sales and Service Leader to drive store success by coaching a diverse team, elevating client experiences, and exceeding sales goals.

You will lead by example, develop talent, manage daily operations, and ensure product knowledge and brand standards are upheld in a fast-paced environment.

This hourly, full-time role requires availability during peak retail periods, including nights, weekends and holidays, with a focus on inclusion and belonging.