Beauty Store Leader: Coach, Drive Sales & Service

Sephora Group; Providence (RI); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora is seeking a Sales and Service Leader in Providence, RI to guide a dynamic team in delivering exceptional client experiences and achieving sales goals. You will coach, train, and engage team members while ensuring Sephora standards and daily operations run smoothly.

The role supports onboarding, product expertise, and brand initiatives, with flexibility in scheduling and a focus on inclusivity and teamwork.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire the team to deliver exceptional client service and achieve sales goals.
• Drive store performance through client engagement, product knowledge, and personalized recommendations.
• Provide ongoing feedback and development to elevate team performance.
• Support onboarding and continuous learning in service excellence, loyalty programs, product knowledge, and brand initiatives.
• Assist with inventory, visual merchandising, and maintaining store standards.
• Promote a culture of inclusivity and teamwork, ensuring a safe, engaging shopping experience.
• Follow Sephora policies and uphold standards during all operations.

Skills

Leadership

Sales skills

Client service

Communication

Team coaching

Job description

Sephora is seeking a Sales and Service Leader in Providence, RI to guide a dynamic team in delivering exceptional client experiences and achieving sales goals. You will coach, train, and engage team members while ensuring Sephora standards and daily operations run smoothly.

The role supports onboarding, product expertise, and brand initiatives, with flexibility in scheduling and a focus on inclusivity and teamwork.