Beauty Retail Leader — Inspire Sales & Service

LVMH Group; Massachusetts; On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora is seeking a Sales and Service Leader at our MA-Cape Cod store to coach and inspire a team, elevate client experiences, and exceed sales goals. You will lead by example, delivering exceptional service and product knowledge while fostering an inclusive, high-performing culture.

The role requires leadership experience in retail with a focus on client service, strong communication, and the ability to thrive in a fast-paced environment. Full-time status and flexible scheduling are involved.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth: Provide ongoing feedback and development to elevate team performance.
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership

Client service

Sales

Coaching

Communication

Job description

Sephora is seeking a Sales and Service Leader at our MA-Cape Cod store to coach and inspire a team, elevate client experiences, and exceed sales goals. You will lead by example, delivering exceptional service and product knowledge while fostering an inclusive, high-performing culture.

The role requires leadership experience in retail with a focus on client service, strong communication, and the ability to thrive in a fast-paced environment. Full-time status and flexible scheduling are involved.