Beauty Team Leader: Elevate Service & Sales

Sephora; Woburn (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Competitive pay

Job summary

Sephora in Woburn is seeking a Sales and Service Leader to coach and inspire a front-line team, drive exceptional client experiences, and exceed sales goals. You will mentor staff, share product knowledge, and ensure flawless store operations in a fast-paced environment.

You’ll champion inclusion and teamwork while upholding Sephora standards and safety policies, with flexible scheduling and a focus on development and growth within the team.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales skills

Client service

Communication

Coaching

Team collaboration

Job description

Sephora in Woburn is seeking a Sales and Service Leader to coach and inspire a front-line team, drive exceptional client experiences, and exceed sales goals. You will mentor staff, share product knowledge, and ensure flawless store operations in a fast-paced environment.

You’ll champion inclusion and teamwork while upholding Sephora standards and safety policies, with flexible scheduling and a focus on development and growth within the team.