Beauty Retail Leader: Inspire Teams & Elevate Service

LVMH Group; Concord (CA); Hybrid; USD 80,231,000 - 92,266,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging culture

Job summary

Sephora in Concord, CA is seeking a Sales and Service Leader to drive store performance and elevate client experiences. You will lead by example, coach your team, and deliver exceptional service while achieving sales goals. This role requires strong communication, adaptability, and a passion for beauty.

The position is full-time and hourly, with peak scheduling including nights and weekends. The team values inclusivity and high standards for service, product knowledge, and customer satisfaction.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire – Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance – Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth – Provide ongoing feedback and development to elevate team performance
• Train and develop – Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations – Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork – Promote a culture of openness where everyone feels empowered
• Uphold Sephora standards – Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Sales & Service

Coaching

Communication

Teamwork

Job description

Sephora in Concord, CA is seeking a Sales and Service Leader to drive store performance and elevate client experiences. You will lead by example, coach your team, and deliver exceptional service while achieving sales goals. This role requires strong communication, adaptability, and a passion for beauty.

The position is full-time and hourly, with peak scheduling including nights and weekends. The team values inclusivity and high standards for service, product knowledge, and customer satisfaction.