Beauty Sales & Service Leader

Sephora USA, Inc; Boston (MA); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora USA, Inc in Boston is seeking a Sales and Service Leader to guide a dynamic beauty team and deliver exceptional client experiences. You’ll coach staff, manage daily operations, and drive sales goals with product expertise and personalized recommendations.

The role rewards inclusive leadership and a client-first approach in a fast-paced retail setting. Full-time, hourly pay with flexible scheduling and growth opportunities are offered.

Qualifications

• Minimum 2 years of leadership in retail/service
• Proven ability to coach and inspire teams
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth: Provide ongoing feedback and development to elevate team performance
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales

Communication

Customer service

Job description

Sephora USA, Inc in Boston is seeking a Sales and Service Leader to guide a dynamic beauty team and deliver exceptional client experiences. You’ll coach staff, manage daily operations, and drive sales goals with product expertise and personalized recommendations.

The role rewards inclusive leadership and a client-first approach in a fast-paced retail setting. Full-time, hourly pay with flexible scheduling and growth opportunities are offered.