Beauty Retail Leader: Inspire Teams & Elevate Service

sephora.com; Newton (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Job summary

Sephora in Chestnut Hill, MA is seeking a Sales and Service Leader to guide a high-performing team and deliver outstanding client service. You will lead by example, coach staff, and drive sales goals while maintaining brand standards and store operations in a fast-paced environment.

The role emphasizes coaching for growth, product knowledge, and a client-first mindset. A full-time, on-site schedule with flexible shifts ensures strong guest experiences and team success.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Teamwork

Job description

Sephora in Chestnut Hill, MA is seeking a Sales and Service Leader to guide a high-performing team and deliver outstanding client service. You will lead by example, coach staff, and drive sales goals while maintaining brand standards and store operations in a fast-paced environment.

The role emphasizes coaching for growth, product knowledge, and a client-first mindset. A full-time, on-site schedule with flexible shifts ensures strong guest experiences and team success.