Beauty Store Leader: Elevate Service & Drive Sales

Sephora Hong Kong Ltd.; Boston (MA); On-site; USD 58,240 - 66,560; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Employee discounts

Job summary

Sephora Hong Kong Ltd. in Boston, MA, is seeking a Sales and Service Leader to guide a busy retail team at Prudential Center.

In this full-time role, you will lead by example, inspire staff, deliver outstanding client experiences, and help exceed store goals. You’ll coach for growth, drive performance through expert product knowledge, and ensure seamless daily operations, including inventory and merchandising.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast-paced, dynamic environment.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through client engagement, product knowledge, and personalized recommendations.
• Coach for growth with ongoing feedback and development to elevate team performance.
• Train and develop, supporting onboarding and learning in service excellence and brand initiatives.
• Execute daily operations, assist with inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork, promoting a culture of openness and belonging.
• Uphold Sephora standards by following company policies and ensuring a safe shopping experience.

Skills

Leadership experience

Coaching

Sales excellence

Client service

Communication

Job description

Sephora Hong Kong Ltd. in Boston, MA, is seeking a Sales and Service Leader to guide a busy retail team at Prudential Center.

In this full-time role, you will lead by example, inspire staff, deliver outstanding client experiences, and help exceed store goals. You’ll coach for growth, drive performance through expert product knowledge, and ensure seamless daily operations, including inventory and merchandising.