Beauty Sales Leader: Inspire Teams & Client Experience

Sephora Hong Kong Ltd.; New York (NY); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Inclusion & Belonging

Meaningful Rewards

Healthcare benefits

Job summary

Sephora Hong Kong Ltd. in Brooklyn, NY is seeking a Sales and Service Leader to guide a high-energy team, elevate client experiences, and exceed sales goals through coaching and hands-on leadership.

You will partner with store leadership to drive performance, deliver personalized recommendations, manage daily operations, and foster an inclusive, customer-first environment where both customers and colleagues belong to something beautiful.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth: Provide ongoing feedback and development to elevate team performance.
• Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamwork: Promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience.

Skills

Leadership

Coaching

Sales skills

Client service

Communication

Team development

Adaptability

Job description

Sephora Hong Kong Ltd. in Brooklyn, NY is seeking a Sales and Service Leader to guide a high-energy team, elevate client experiences, and exceed sales goals through coaching and hands-on leadership.

You will partner with store leadership to drive performance, deliver personalized recommendations, manage daily operations, and foster an inclusive, customer-first environment where both customers and colleagues belong to something beautiful.