Beauty Retail Team Lead: Elevate Client Experience

Sephora; Boston (MA); Sur place; USD 39 000 - 44 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Belonging culture

Résumé du poste

Sephora is seeking a full-time Sales and Service Leader at our Boston location. You will lead by example, coach the team, and elevate client experiences to exceed goals. Expect ongoing development, product expertise, and a client-first mindset in a fast-paced beauty retail environment.

You’ll be part of an inclusive team with a focus on belonging, continuous learning, and brand initiatives while meeting peak scheduling demands and maintaining store standards.

Qualifications

• Minimum 2 years of leadership experience in retail, hospitality or service.
• Ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal abilities.
• Comfortable in a fast-paced environment and eager to train others.
• Physically able to lift and carry up to 50 pounds.

Responsabilités

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Connaissances

Leadership

Sales

Client service

Communication

Team coaching

Training

Physical stamina

Description du poste

Sephora is seeking a full-time Sales and Service Leader at our Boston location. You will lead by example, coach the team, and elevate client experiences to exceed goals. Expect ongoing development, product expertise, and a client-first mindset in a fast-paced beauty retail environment.

You’ll be part of an inclusive team with a focus on belonging, continuous learning, and brand initiatives while meeting peak scheduling demands and maintaining store standards.