Beauty Retail Team Lead - Sales & Service Coach

Sephora

Bloomfield Hills (MI)

On-site

USD 33,000 - 37,000

Full time

2 days ago

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Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Bloomfield Hills, MI is seeking a Sales and Service Leader to inspire a high-performing team and deliver exceptional client experiences. You will coach, engage clients with expert product knowledge, and drive store goals through leadership-by-example.

Join a culture focused on inclusion and belonging, with opportunities to grow while supporting loyalty programs and brand initiatives in a dynamic, fast-paced retail environment.

Qualifications

Minimum 2 years of leadership experience in retail, hospitality, or service.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal abilities.

Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals.
Drive performance and contribute to store success through client engagement and product knowledge.
Coach for growth by providing ongoing feedback to elevate team performance.
Train and develop through onboarding and ongoing service excellence training.
Execute daily store operations including inventory and visual merchandising.
Foster inclusivity and teamwork to promote an open, empowering culture.
Uphold Sephora standards and policies for a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Sales

Communication

Client service

Product knowledge

Job description

Join a culture focused on inclusion and belonging, with opportunities to grow while supporting loyalty programs and brand initiatives in a dynamic, fast-paced retail environment.

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