Beauty Store Lead: Inspire Teams & Elevate Service

Sephora USA, Inc; Miami (FL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora USA, Inc. in Miami is seeking a Sales and Service Leader to guide a diverse team, deliver outstanding client service, and drive sales. You will coach, train, and develop staff while maintaining store standards and a positive, inclusive environment.

The role emphasizes leadership, exceptional communication, and hands-on coaching to achieve growth and customer satisfaction in a fast-paced retail setting.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Drive performance through client engagement, product knowledge, and personalized recommendations.
• Coach for growth with ongoing feedback to elevate team performance.
• Train and develop staff through onboarding and continuous service excellence training.
• Execute daily operations including inventory, visual merchandising, and store standards.
• Foster inclusivity and teamwork in the store culture.
• Uphold Sephora standards and policies for a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Sales & Service

Communication

Adaptability

Learning ability

Job description

Sephora USA, Inc. in Miami is seeking a Sales and Service Leader to guide a diverse team, deliver outstanding client service, and drive sales. You will coach, train, and develop staff while maintaining store standards and a positive, inclusive environment.

The role emphasizes leadership, exceptional communication, and hands-on coaching to achieve growth and customer satisfaction in a fast-paced retail setting.