Beauty Retail Team Lead — Customer Experience

Sephora; Rochester Hills (MI); Presencial; USD 33.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Inclusion & Belonging

Competitive pay

Descripción de la vacante

Sephora in Rochester Hills, MI is seeking a Sales and Service Leader to coach a team, deliver exceptional client service, and exceed sales goals. You will guide daily store operations, provide ongoing training, and promote a high-performing, inclusive environment.

With at least 2 years of leadership in retail or service, you will thrive in a fast-paced setting and help elevate client experiences while upholding Sephora standards.

Formación

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable in a fast paced and dynamic environment.
• Quick learner with ability to absorb and share product knowledge and training.

Responsabilidades

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals.
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance.
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards.
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience.

Conocimientos

Leadership

Coaching

Sales

Client service

Communication

Teamwork

Descripción del empleo

Sephora in Rochester Hills, MI is seeking a Sales and Service Leader to coach a team, deliver exceptional client service, and exceed sales goals. You will guide daily store operations, provide ongoing training, and promote a high-performing, inclusive environment.

With at least 2 years of leadership in retail or service, you will thrive in a fast-paced setting and help elevate client experiences while upholding Sephora standards.