Beauty Service Leader: Elevate Client Experience & Sales

Sephora; Barnstable (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Hyannis, MA is seeking a Sales and Service Leader to guide a high-performing team and drive client engagement. You’ll coach staff, share product knowledge, and lead by example to meet sales goals while delivering exceptional service.

You’ll schedule shifts, participate in merchandising, and uphold Sephora standards in a fast-paced environment. A minimum of two years in retail leadership helps you mentor colleagues and foster inclusivity.

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.

Responsibilities

• Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
• Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
• Flexible Scheduling and ReliabilityMust meet the required minimum number of weekly shifts/hours
• Full Time: 30-40 hrs/weekBe available during peak retail operations (nights, weekends and holidays)

Skills

Leadership

Coaching

Sales skills

Client service

Tools

POS systems

Job description

Sephora in Hyannis, MA is seeking a Sales and Service Leader to guide a high-performing team and drive client engagement. You’ll coach staff, share product knowledge, and lead by example to meet sales goals while delivering exceptional service.

You’ll schedule shifts, participate in merchandising, and uphold Sephora standards in a fast-paced environment. A minimum of two years in retail leadership helps you mentor colleagues and foster inclusivity.